The Best Business Broadband and Phone Packages for UK Businesses

Mike Delafield

Infrastructure Engineer

July 1, 2025

internet service providers for business

In today's fast-paced digital economy, a reliable broadband connection is not just an option—it’s a necessity. Whether you run a small office, manage a growing startup, or lead a nationwide company, the right business broadband package can significantly impact your operations, productivity, and bottom line. With so many broadband providers in the UK, choosing the most suitable plan can feel overwhelming. That’s why we’ve created this guide—to help you compare business broadband deals, understand your options, and make informed decisions that support your growth.

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Why should you enable full fibre broadband for your business?

Fibre broadband, especially full fibre options like gigabit broadband, offers unmatched speed and reliability. For businesses that handle large files, cloud platforms, video conferencing, and VoIP phone systems, full fibre broadband ensures smoother performance and less downtime.

A fast and stable internet service allows your employees to work efficiently without constant disruptions. Fibre broadband also improves your ability to host digital services for customers, deliver remote support, and manage cloud-based systems.

Office team using high-speed broadband for video conferencing

What types of business broadband are available?

When looking for the right business broadband, it’s important to understand the main types of broadband services:

  • ADSL broadband: Suitable for smaller businesses with light internet use. It runs on copper lines and is generally cheaper but slower.
  • FTTC (Fibre to the Cabinet): A mid-range option where fibre runs to a street cabinet and copper connects the final stretch.
  • FTTP (Fibre to the Premises) or full fibre: Offers the best broadband speed and reliability as fibre runs directly into your building.
  • Leased lines: Dedicated high-speed connections for businesses needing ultra-fast internet and consistent bandwidth.

Each type serves different needs based on your business size, usage, and location. Choosing the right one depends on whether you require just basic connectivity or a solution that supports heavy internet activity.

Diagram showing different types of business broadband options

How to compare business broadband providers in the UK

There are many broadband providers in the UK, but they don’t all offer the same value. To compare business broadband packages effectively, look beyond the initial broadband deal and evaluate these key factors:

  • Speed: Consider download speed and upload speed based on your needs.
  • Reliability: Check customer reviews and uptime guarantees.
  • Support: Look for 24/7 business support and fast response times.
  • Extras: Many providers offer bundled business phone deals or digital phone lines.
  • Flexibility: Assess contract lengths, upgrade options, and hidden fees.

Popular providers include BT Business, Virgin Media Business Broadband, and smaller local options offering competitive rates. Some offer special broadband and phone packages for small businesses and startups.

Person comparing business broadband packages on a laptop

Why broadband speed matters in the hospitality sector

In today’s hospitality industry, fast and reliable broadband is more than a convenience—it’s a necessity. Whether you're running a hotel, restaurant, or event venue, broadband speed directly affects both operational efficiency and guest satisfaction. Slow connections can hinder everything from taking online bookings and processing card payments to running cloud-based reservation systems and managing digital check-ins.

If your business relies on streaming services, online booking platforms, or frequent guest Wi-Fi usage, upgrading to fibre broadband or a leased line can significantly improve performance. Be sure to compare your current broadband speed with the latest packages available from providers. Many now include speed guarantees as part of their service, ensuring a smooth and uninterrupted experience for both staff and guests.

Enhancing guest experience with reliable connectivity

Let's be honest - guests expect seamless internet access as part of their stay or visit. From streaming content in hotel rooms to sharing dining experiences on social media, reliable broadband plays a vital role in shaping the customer experience. Poor connectivity can lead to negative reviews and diminished brand reputation.

By investing in high-speed, business-grade broadband, hospitality venues can offer secure, high-performance Wi-Fi across their premises. This not only enhances guest satisfaction but also supports the use of smart technologies such as contactless check-ins, mobile room keys, and automated lighting or climate control systems—elevating the overall service experience.

The benefits of broadband and phone packages

Bundling broadband and phone services can be a smart move for businesses. Broadband and phone packages often come with cost savings, simpler billing, and better customer support. You’ll also benefit from features like:

  • VoIP calling systems
  • Dedicated business phone numbers
  • Call divert and voicemail-to-email services
  • Integration with mobile devices

Whether you’re a sole trader or a growing team, a bundled business broadband and phone package helps streamline operations and reduce administrative hassle.

Best business broadband deals in 2025

Business broadband offers are more competitive than ever in 2025. Providers are offering faster broadband speeds, flexible contracts, and tailored packages. Whether you’re seeking a short-term broadband contract or long-term reliability, the market offers a range of broadband products and mobile broadband add-ons.

Here are a few examples of what businesses can expect to see:

  • BT Business broadband packages with free setup and digital phone lines
  • Full fibre broadband bundles with no data caps
  • Broadband and phone deals including VoIP features
  • Broadband packages with mobile broadband failover options

Switching business broadband providers may also unlock better broadband offers. Make sure you compare business broadband offers carefully, as switching could give your company better bandwidth, service, and savings.

How to choose the right business broadband package

When selecting a broadband service, consider the nature of your business. The right business broadband depends on:

  • Number of employees using the internet
  • Type of tasks (email, data-heavy transfers, video conferencing)
  • Requirement for static IP addresses or hosting services
  • Need for VoIP or traditional phone line solutions

Compare business packages based on actual use, not just promotional prices. You may also want to look into broadband bundles that include both internet and phone services tailored to your operations.

If you’re running a creative or tech-heavy business, prioritise business fibre or full fibre broadband. Smaller businesses might benefit more from flexible broadband contracts with wireless router options and remote support services.

Can I claim broadband as a business expense?

In many cases, yes. If the broadband is used solely for business purposes, it can be claimed as a business expense. However, if you work from home and use the same connection for personal reasons, only the business portion is deductible. For accurate information, it’s best to consult an accountant or check official government guidelines at GOV.UK.

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Final thoughts on broadband for your business

Broadband is essential for every modern business, and finding the right package can directly affect your ability to grow, serve customers, and stay ahead of competitors. Whether you're looking for the best business broadband providers, fibre broadband, or broadband and phone packages, it’s important to assess your specific needs.

Take time to compare business broadband offers, understand the available broadband products, and explore switching options if your current contract no longer serves your business.

Clarity IT specialises in helping businesses find broadband solutions tailored to their operations. Whether you’re launching a startup or scaling up, we’re here to support your business connectivity.

Frequently asked questions

What are the different types of business broadband?

The main types include ADSL, FTTC (fibre to the cabinet), FTTP (full fibre broadband), and leased lines. Each varies in speed, reliability, and cost depending on your business size and usage.

Can I use home broadband for my business?

Technically yes, but business broadband packages are more reliable and include extras like static IP addresses, priority support, and better security. Business customers are also offered SLAs that home broadband packages don’t typically provide.

How fast should my business broadband be?

It depends on your daily internet usage. A small business might need 50 Mbps, while larger companies may need speeds over 300 Mbps. Always consider download speed, upload speed, and how many users are sharing the connection.

What happens when I switch broadband providers?

Your new provider usually handles the switch. There may be a short service disruption, but most transitions are seamless. Always check contract terms, cancellation fees, and the setup time for your new broadband connection.

What is a digital phone line?

A digital phone line is an internet-based voice service (VoIP) that replaces traditional landlines. It’s part of the shift towards all-IP communications, offering more flexibility and lower costs for business calls.