The Client
Our client is a quintessentially English estate overlooking the Surrey Hills. It is a place to indulge, relax, and celebrate, and the former home of celebrity from the early 20th century
How it started
Two in-house IT support staff were struggling to provide all the support needed, including late nights and weekends.
What we’ve done over the years
Starting in 2019, Clarity initially provided helpdesk support to supplement the in-house team. Since then, we have done so much more…
Complete IT support solution
Combining weekly onsite visit with a full helpdesk ensures that the Beaverbrook team is confident that very little will go wrong. If it does, it will be fixed quickly.
Fractional IT Director
Danny, one of our senior team, now operates in essence as their IT Director. He provides both the strategic guidance and operational management they need to keep both the staff and guests happy.
Projects
- Laptop and PC upgrades replacing old with new
- Complete IT refurbishment following a fire
- Fibre implementation into all the guest suites in one of the buildings away from the central building.
The Results
A happy customer who we are very proud to call ours. We continue to work closely with the teams onsite to deliver the best possible service we can.
We are very happy with the IT support and helpdesk provided by ClarITy. They are very responsive and easy to work with. It is clear that they really care about and understand our business and they operate as if they are part of our team.
Group Finance Director
We’ve helped others clean up their tech mess. You could be next.
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