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Outdated Systems & Constant Disruptions
The client was operating with legacy hardware and outdated software that slowed down everyday tasks. Employees frequently reported system crashes, delays in accessing files, and an overall inefficient workflow.
To make things worse, they had no centralized IT support system. Most issues were resolved reactively—only after something broke—leading to prolonged downtime and frustrated teams.
Proactive IT Support & Infrastructure Upgrade
After a full technical audit, we crafted a custom MSP strategy. This included upgrading their key hardware, shifting them to modern software solutions, and installing 24/7 proactive monitoring tools to detect issues before they caused problems.
We also implemented a centralized helpdesk system with easy ticketing, and set up scheduled maintenance cycles to keep systems optimized.
Faster, Smoother, More Reliable IT
Since the upgrades, the client has seen a 40% increase in overall productivity thanks to improved system speed and reliability. Their network now runs at 99.9% uptime, with significantly fewer tech issues interrupting the workday.
Support ticket volume dropped, and employees report a noticeable improvement in workflow and satisfaction with their tools.
"I have worked withClarity IT for over a decade now across multiple venues,they were the go-to at my current employment when we were discussing new IT solutions, and they were an easy choice.Over the past 7 and a half years we have used them for all our IT requirements at Rarebreed Dining and have never wanted for more, they make it easy to say no to all the cold callers asking about switching services."
We’ve helped others clean up their tech mess. You could be next.
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